Donna Lindsay, Heavy-Duty Mechanic
MY RÉSUMÉ
Training courses
The company is really great for lifelong learning and gives you all kinds of useful courses.
I took one course about communicating effectively that taught me different ways to approach a person without getting them angry. Everybody hears things differently, and their reaction has a lot to do with how you speak and present things to them.
It was an excellent course because I learned things I could use right away in my job.