7 - Trades, Transport & Equipment Operators

It's important to keep your customer happy. I try to introduce myself to the customer before I introduce the customer to the guys. I want the customer to know that things will go smoothly and that they can call me if there are any problems or questions.

When I'm not working on a job, I check in on my employees and talk to the customer just to make sure the guys are not making a mess or that the noise isn't bad and they're being courteous.