Rob Jacobs, Master Plumber
Me and My Job
Problem solving skills
Problem solving is probably the most important skill for this job. I can't walk into someone's home and say 'I'm sorry, there's nothing we can do for you.' Whether it involves opening walls and floors and fixing a leak or blockage, I have to find a way to fix the problem.
Even when things are going well, I may have to deal with something unforeseen. In any case, I have to get the job done.