Davide Novo, Automotive Technician
Me and My Job
Honesty and trust
As an automotive technician, you have to have people skills because you're constantly interacting with co-workers and customers. Our customers trust us completely.
To build a good customer base with repeat customers and referrals, I need to build a relationship based on honesty with customers. If I don't have a good customer base, I'm not going to go anywhere.