Cheri Paizen, Hairstylist
My Job
Communication skills
Oral communication is the most important skill in my job. I need to know what my client wants and how to explain what I can give to them and what I can't.
My phone skills have to be good too. When I'm taking appointments for other people, I have to communicate and find out what they want, to make sure I'm not getting someone else's schedule all mixed up.
I also need to read and research current trends. It's very important to know what people want in new hairstyles. I do some writing as well because I keep a record of customers' visits.