6 - Sales and Service

Cheri Paizen, Hairstylist

Me and My Job
6 - Sales and Service
Able to be creative

Whenever I take a class, I tell my clients about it. That gives the client confidence that I'm able to do things a bit more creatively and that I'm doing everything I can for them.

Recently I took a highlighting class and the next day a client came in and told me she didn't know what she wanted. I told her I just learned something that's absolutely fabulous and asked her if I could try it on her. I wanted to be able to incorporate what she wanted as well as try out a new technique. She agreed. She loved what I did, and we were both very happy.