Glen Sutherland, Call Centre Manager
Me and My Job
Helping people
(TEXT FROM SOUND BITE)
"We're doing a great service. A lot of times, when students get out of work or get out of school, they can't find work in their field right away. They're still making minimum wage so they can't make payments on their loans.
"So what's really rewarding is when they call us and they've never heard of interest relief. They don't have to pay back their loans for six months and the government pays the interest on their loan.
"When they hear about that, they're really, really happy and they appreciate it. Sometimes we reduce their payments or extend their term. There are different things that we do to help people and it's all about helping people. That's really rewarding."