Michael Embury, Human Resources Manager
(TEXT FROM SOUND BITE)
"Archway Marketing Services handles all marketing components for major corporations. We have a division that will handle things such as trade fulfillment.
"The division I work in is customer service. We have representatives who handle incoming customer service calls for a wide-variety of clients; anywhere from food services to large companies, such as donut or major juice companies.
"People contact us and ask nutritional information. They'll inquire about various promotions their clients may have going on, or they may have some concerns about a product or service they've received. Our representatives handle those kinds of incoming calls. When you look on a product and you see a 1-800 number, it's coming into an organization like Archway."