Mike Roziere, Hotel Manager
My Job
Hands on hospitality
Hotels are very unique operations in the way we deal with the public. From the moment I walk out of my office door I'm talking to our clients. I interact with guests as well as staff all the time.
While we have employees who do very specific tasks, my role is certainly hands-on when it comes to the social part of the job. I'm out front talking to guests, especially our regular clients, before, during and after their stay.