Susan Thompson, Operations Manager
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MORE INFOThere are over 10,000 people working in Customer Contact Centres in Manitoba as Customer Service Representatives, telemarketers, researchers and technical Help Desk representatives. There are several levels of management as you work your way up the ladder. Many CC companies will assist employees as they further their education while working for them.
Post-secondary studies in programs such as business, labour relations and business communications can give you a head start in becoming part of the management team in the customer contact sector.
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