Jason White, Contact Management Associate
My Day
MY DAY"I work different days each week but my shift is always 3:00 pm to 11:30 pm."
3:00 pm: Set up programs
3:30 pm: Check email
4:00 pm: Do updates, real time monitoring, skill changes, reports and email requests
6:30 pm: Supper break
7:30 pm: Continue monitoring, skill changes, do reports and handle email requests
9:45 pm: Generate schedules, post them to the web, run reports
10:45 pm: Compile end of day reports, do required updates, project summaries
11:30 pm Go home!