1 - Business, Finance & Administration

Education

A high school diploma is enough to qualify you for hiring at Convergys. They'll develop you from there. You also need people skills, problem solving ability, some familiarity with computers and the Internet and be able to type reasonably well (20 wpm). When you apply they assess you for all that.

While you're in high school, math, English, computers and maybe economics would be good courses to take to prepare you for this career.